Welcome Cindy: Our New Servicing Scheduler at RA Dalton

We are pleased to introduce Cindy as one of the newest member of the RA Dalton team. She joins us as a Servicing Scheduler at our Crook office, where she will play a key role in coordinating service operations, ensuring our Field Service Engineers are fully utilised, and maintaining efficient administrative processes to meet customer expectations.

Professional Background

Cindy began her career at the age of 17, working at B&Q in kitchen sales. She later transitioned into kitchen installations, where she managed product orders and scheduled jobs with fitters. With 18 years of experience in scheduling and coordination, Cindy brings valuable expertise to her new role at RA Dalton.

Why RA Dalton?

Looking for a new challenge, Cindy was drawn to RA Dalton’s strong reputation, family-oriented culture, and dedicated team environment. She was eager to be part of a company that values teamwork and operational excellence.

When asked about her experience so far, Cindy shared, “The days are flying by as we are always busy! I appreciate the dynamic work environment and have felt welcomed by a fantastic team.” We are delighted to hear she has settled in so well.

Cindy is eager to build strong working relationships with the engineers and contribute to the smooth operation of our service department. She values teamwork and believes that collaboration is key to achieving success.

Beyond Working at RA Dalton

Outside of the office, Cindy enjoys spending time with her family, visiting the beach, and going on long walks.

Cindy would describe herself as organised, reliable, and friendly – qualities that will undoubtedly serve her well in her role at RA Dalton.

Please join us in extending a warm welcome to Cindy. She has already proven herself to be a great team player and an excellent asset to the team, and we look forward to working with her further.

Get in touch with RA Dalton on 01388 537030 or email recruitment@radalton.co.uk for our latest job opportunities

The Keys to the New Van

As an RA Dalton Engineer, each site presents a different challenge and often a new problem to solve.

No two days are the same. This is why we invest heavily into the professional development of our new engineers.

Dylon Boyle joined RA Dalton nine months ago as an apprentice field engineer in our servicing division, working alongside our experienced service engineers while he gained the knowledge he needs to handle the variety of scenarios life as an RA Dalton engineer will throw at him.

Being on the road is not something new for Dylon. He previously worked in land drilling for three years before joining us and spent a significant portion of his working life travelling the length and breadth of the UK.

Over the past twelve months, he’s built up the technical skills, site experience and customer-facing confidence needed to work independently. This month, that progress was marked in the most practical way possible: his own liveried van, kitted out and ready for the road.

“I’ve really enjoyed it so far. It’s been a good opportunity to test myself and learn new skills. I’ve started college this week on a four year electrical course, which is going to be really valuable to my role. I’m really looking forward to getting stuck into a new challenge and gaining a new qualification.”

Apprenticeships like this sit at the heart of RA Dalton and are crucial to how we continue to grow our engineering team, while ensuring our quality of service is upheld to the best possible standard.