RA Dalton Success Stories

RA Dalton Ltd are the Klargester number one accredited installer covering the whole of the UK.

Shine bright like a Diamond – The WPL DMS Sewage treatment plant.

Conforming to the 2020 General binding rules should now be at the forefront of property owners’ minds, the buzzer has now rung and time has ran out. Since 2015 the legislation has been laid out with specifications and requirements for compliance but yet even today unless you have your septic tank regularly emptied by an approved contractor or have experience with other systems you may not even think to check if anything has changed in regards to the legal requirements for your tank.

For one property in particular we identified a few issues that would mean the existing tank was non-operational and needed upgrading. The existing septic tank had two main problems:

It was discharging directly to a watercourse.

All of the existing surface water was connected to the tank.

The WPL DMS Sewage treatment plant.

To rectify the situation we recommended that all the foul and grey water leaving the property was identified with the foul drainage being served by a WPL DMS package sewage treatment plant and effluent pump station and the surface water redirect and connected after the new treatment plant installation.

The WPL Diamond sewage treatment plant has a number of promoting features which proved advantageous for this installation. Alongside being tested to BS EN12566-3 and meeting a minimum standard of 20:30:20 (BOD:SS:Ammonia) the WPL Domestic sewage treatment plant has a low profile lid which is certainly discreet in comparison to some of its competitors.

The WPL DMS is another system that operates by way of aeration meaning that there are no mechanical parts actually present within the tank itself, the blower unit is located externally from the tank and is the method of treatment, this often proves advantageous for systems which need a pumped outlet as should the pump fail there are no internal elements to be flooded.

To ensure optimum efficiency these systems need to be routinely serviced and emptied as per the manufacturers recommendations, for more information on either the installation or servicing of these systems please don’t hesitate to give us a call.

Supporting the next stage of our growth

As RA Dalton continues to grow, we’re looking at how we can develop the way we work to support both our customers and the wider business.

With new opportunities emerging and our customer base continuing to develop, it is vital our internal processes and communication evolve alongside us. This means strengthening how different departments connect and ensuring that we continue to provide the consistent, quality, personable service our customers expect.

As part of this ongoing development, we are pleased to share that Gail Bould will be moving into a broader role within the company as Business Development Operations Manager.

Gail’s journey with RA Dalton

Gail joined us on 2nd March 2026 as an Installations Administrator, becoming part of the team responsible for supporting our installations activity.

While relatively new to RA Dalton, Gail brings more than 15 years of experience across a range of industries, including engineering and technical services, business performance and account management.

Just two months after joining, Gail took on the responsibility of managing the Kingspan account, across both installations and servicing, helping to strengthen the connection between two of our core service divisions.

An insight into Gail’s new role

At its heart, Gail’s new role is about supporting a more consistent and effective approach to new business, whilst continuing to support existing customers and business relationships.

She will be working across departments to help new opportunities progress smoothly, from the first enquiry through to onboarding and ongoing account management.

A key part of the role will be looking at how those different stages connect, helping strengthen processes and improve communication between departments to make the process as seamless as possible for both our customers and internal team members.

“I would like to express how proud I am to be given the opportunity, and I am looking forward to working closely with all departments in achieving our ambitions for growth across the organisation. Whilst ensuring the highest standards of customer engagement and satisfaction.”

Looking Ahead

As we look towards the future, it’s an exciting time for RA Dalton. Growth isn’t simply about bringing in new business; it is also about building on what we already do well and finding ways to work better together.

Congratulations on your new role Gail, we wish you every success as you take on this next chapter!