RA Dalton Success Stories

RA Dalton Ltd are the Klargester number one accredited installer covering the whole of the UK.

Get the motor running – KEE remedial success.

Upon receipt of a call out from a hotel in Southern Scotland one of our servicing engineers attended site to assess an issue being experienced with the old KEE sewage treatment plant causing the system to trip the electrics. Following some diagnostic checks and an overview of the system’s current operational capabilities it was determined that some remedial works needed to be undertaken.

The issue we identified was in relation to the motor gearbox, which was no longer able to operate efficiently, the aged component needed replacement and to bring the unit back to a complaint operational standard with some adjustments also required.

Supply of a Bauer motor gearbox

Due to the age of the motor gearbox itself a direct replacement was not available therefore a new suitable equivalent was sought out and ordered, this in itself required some adjustments to the unit in order to for the motor to be sited in the correct position. To rectify this a new bed plate was to be installed for the mounts to be adjusted accordingly.

The job itself was no easy task as the new motor gearbox weighed 100kg on its own!

Sewage treatment plant remedials

Once the engineers were assigned the job to carry out the required remedial works it was all systems go to get the system back up and running efficiently.

Upon arrival on site, we removed the chain from the system and unbolted the motor, this allowed our team to lift out the motor and remove the top sprocket from the shaft. In order to utilize a lot of the still functional parts the old top sprocket was then fit to the new Bauer gearbox.

Adjustments to the bolts were then made to receive the new bed plate, the new plate was then installed ready to receive the new unit. Due to the weight a tractor was required to lift it into position, once this was done the motor was aligned with the bottom sprocket and our engineers refit the chain.

Once the new motor gearbox was installed the system underwent a full mechanical and electrical service with the grease cartridges being refreshed on the bearings. The last thing required to get this system to an efficient operational standard was for the unit to be emptied in full, this will kick start the treatment process allowing the system to operate as designed.

Supporting the next stage of our growth

As RA Dalton continues to grow, we’re looking at how we can develop the way we work to support both our customers and the wider business.

With new opportunities emerging and our customer base continuing to develop, it is vital our internal processes and communication evolve alongside us. This means strengthening how different departments connect and ensuring that we continue to provide the consistent, quality, personable service our customers expect.

As part of this ongoing development, we are pleased to share that Gail Bould will be moving into a broader role within the company as Business Development Operations Manager.

Gail’s journey with RA Dalton

Gail joined us on 2nd March 2026 as an Installations Administrator, becoming part of the team responsible for supporting our installations activity.

While relatively new to RA Dalton, Gail brings more than 15 years of experience across a range of industries, including engineering and technical services, business performance and account management.

Just two months after joining, Gail took on the responsibility of managing the Kingspan account, across both installations and servicing, helping to strengthen the connection between two of our core service divisions.

An insight into Gail’s new role

At its heart, Gail’s new role is about supporting a more consistent and effective approach to new business, whilst continuing to support existing customers and business relationships.

She will be working across departments to help new opportunities progress smoothly, from the first enquiry through to onboarding and ongoing account management.

A key part of the role will be looking at how those different stages connect, helping strengthen processes and improve communication between departments to make the process as seamless as possible for both our customers and internal team members.

“I would like to express how proud I am to be given the opportunity, and I am looking forward to working closely with all departments in achieving our ambitions for growth across the organisation. Whilst ensuring the highest standards of customer engagement and satisfaction.”

Looking Ahead

As we look towards the future, it’s an exciting time for RA Dalton. Growth isn’t simply about bringing in new business; it is also about building on what we already do well and finding ways to work better together.

Congratulations on your new role Gail, we wish you every success as you take on this next chapter!