RA Dalton Success Stories

RA Dalton Ltd are the Klargester number one accredited installer covering the whole of the UK.

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Preserving Heritage & Protecting the Future: How RA Dalton Supports Britain’s Most Precious Sites

Britain’s historic houses, ancient monuments and protected landscapes are more than places to visit, they are living records of our past and vital spaces for education, recreation and conservation. From Roman mosaics to Tudor castles, red squirrel reserves to industrial relics, these sites hold cultural, ecological and historical significance that must be safeguarded for generations to come.

Heritage conservation is not limited to preserving walls, artefacts and wildlife. Behind the scenes, essential infrastructure keeps these places safe, welcoming and sustainable. Whilst wastewater management may not be the first thing visitors think about; without reliable systems, the impact on the environment and visitor experience can be severe.

At RA Dalton, we specialise in the installation, servicing and maintenance of sewage treatment systems in some of Britain’s most sensitive and celebrated heritage settings. Our role is to deliver practical engineering solutions that are environmentally sound, discreet and carefully adapted to the unique demands of each site.

Every project we undertake is guided by four principles:

  • Respect for Fragile Infrastructure: Historic buildings and landscapes often feature original features or ancient materials that require specialist handling.
  • Heritage Sensitivity: Our approach ensures that we do not compromise the historical narrative or cultural value of a site.
  • Environmental Compliance: All works must meet modern environmental standards while blending seamlessly into the heritage context.
  • Stakeholder Collaboration: We engage with conservation officers, archaeologists, land managers and regulators to ensure our work is both compliant and respectful.

The following heritage sites show how these principles translate into practice at two iconic historical properties.

Innovative and rapid action at Site 1:

A Historic Backdrop:

Site 1 is one of the largest and most elaborate villas in Britain, built in the 2nd century AD. It offers a vivid snapshot of Roman life nearly 2,000 years ago, showcasing not only wealth but also technical innovation. Visitors can still see intricate mosaics, one of the country’s finest examples of hypocaust underfloor heating and an elaborate bathhouse complex.

Beyond domestic luxury, the villa also had spiritual significance, with a shrine dedicated to Roman-British deities. Archaeological finds such as coins, potter, and tools shed light on trade, craft and daily routines in Roman Britain. Since its rediscovery in 1864, the site has been carefully preserved and is now under careful stewardship. Today, it attracts thousands of visitors each year, all who come to marvel at both its artistry and its archaeological importance.

Initial issues

While much attention is given to preserving mosaics, walls and artefacts, visitor facilities also demand careful planning. In 2009, a professional SAF wastewater treatment system was installed to support the villa’s needs. However, without regular servicing, its performance declined over time.

Staff and visitors began noticing persistent odours, particularly around peak visitor periods, which risked undermining the experience of exploring the site and complaints soon followed. Because the villa is a Scheduled Monument, traditional excavation methods to access or replace infrastructure were not permitted. Any disturbance of the ground risked damaging undiscovered archaeology and was subject to strict legal restrictions.

This created a dilemma: how could the wastewater issue be resolved without digging, while still meeting modern environmental standards and protecting the heritage of the site?

Our Approach

RA Dalton was invited to investigate and find a solution. Our team began by carrying out a full system assessment, including CCTV surveys and diagnostic checks, to understand exactly what was failing.

Working closely with our client, we developed a strategy that was practical, non-invasive and conservation-sensitive:

  • Non-Invasive Fixes: Instead of excavating or replacing large sections of the system, we focused on internal modifications and material upgrades that improved performance without disturbing the ground.
  • Visitor-Aware Scheduling: Given the villa’s popularity, we planned works outside of peak hours and visitor seasons, ensuring minimal disruption to tours and educational visits.
  • Regulatory Compliance: Every stage of the works was carefully documented to ensure compliance with both Scheduled Monument rules and Environment Agency requirements.
  • Collaboration: Regular briefings and consultations with staff ensured alignment and trust at every step.

The Outcome

The results were immediate. Odour problems were resolved and the system began operating at full efficiency once again. To ensure continued performance, we implemented a tailored maintenance plan, which includes regular servicing, monitoring and contingency planning.

Today, visitors can enjoy the villa without distraction and staff can remain confident that the infrastructure behind the scenes is reliable, compliant and sustainable.

This site has shown that engineering and archaeology can coexist, and that modern solutions can be delivered without compromising heritage values. It also reinforced the importance of early engagement, good records and non-invasive techniques in heritage settings.

Infrastructure and Stewardship on Site 2:

A Historic Backdrop

Set on a remote Island, site 2 is a place where nature, history and culture intertwine. Once fortified by Henry VIII with the construction of a Castle, the island later passed through the hands of wealthy landowners and industrialists. In the 19th century, it even became the site of an ambitious but ultimately failed pottery enterprise, the remains of which still dot the landscape.

Furthermore, this site holds a strong place in the scouting community’s hearts, as Robert Baden-Powell held the world’s first experimental Scout camp on its shores in 1907. That event laid the foundation for the global Scouting movement, and to this day Scouts from around the world travel here to honour its legacy.

Today, the island is managed thoroughly by our client and is celebrated not only for its cultural history but also its natural environment. It is one of the last strongholds for the endangered red squirrel and a haven for seabirds, making it a living heritage site in every sense.

The Challenge

Working on this site presented a set of challenges unlike any other with it being an island. The island is only accessible by ferry and every piece of equipment, every tool and every member of staff must make the crossing. Weight limits, weather conditions and tidal schedules all play a part in shaping project logistics.

Once on the island, space is at a premium. Pathways used by visitors often double as work routes and there is limited room for manoeuvring equipment. With thousands of people visiting each summer, safety, scheduling and discretion are paramount.

Emergency response is another hurdle: outside of ferry operating hours, or during storms, urgent repairs can be delayed. This makes resilience and forward planning essential.

Our Approach

Over many years of maintaining the island’s sewage treatment system, RA Dalton has refined a strategy that balances engineering with stewardship:

  • Early Engagement: We work directly with site managers and conservation officers to align every project with ecological and heritage sensitivities.
  • Transport and Logistics Planning: Detailed mapping of ferry timetables, visitor flows and seasonal variations ensures work is timed for efficiency and minimal impact.
  • Visitor-Aware Scheduling: Wherever possible, we plan works for off-peak periods and use signage and temporary barriers to keep the public safe.
  • On-Island Capability Building: By training local staff in basic diagnostics and system resets, we reduce the need for urgent call-outs.
  • Remote Monitoring: The installation of GSM telemetry allows us to monitor and troubleshoot systems from the mainland, dramatically cutting down the need for physical visits.
  • Respect Above All: Every decision is guided by a simple principle. This site is more than infrastructure – it is a living heritage and our work must preserve that.

The Outcome

The result is a resilient, discreet and efficient wastewater system that supports both the island’s high visitor numbers and its fragile ecology.

By combining remote monitoring with on-island training, we have minimised both disruption and cost. More importantly, our approach has ensured that the heritage experience remains intact. Visitors can explore the site’s castle, woodland and campsites without ever noticing the infrastructure that quietly supports them.

The uniqueness of this situation has taught us a valuable lesson: that heritage engineering is as much about stewardship and respect as it is about technical skill.

Lessons Learned Across Heritage Projects

From protected mosaics to archaeological grounds and protected wildlife spaces, RA Dalton has developed a depth of experience in working at heritage and remote sites.

A few universal lessons stand out:

  • Plan for the Unexpected: Weather, visitor flows and hidden infrastructure often demand flexible solutions.
  • Remote Monitoring Is a Game-Changer: Telemetry drastically reduces the need for invasive site visits.
  • Local Collaboration Builds Resilience: Training on-site staff empowers faster responses and builds trust.
  • Heritage and Environment Go Hand in Hand: With careful planning, conservation and compliance reinforce each other.

A Vision for the Future

Heritage conservation in the 21st century is about more than preserving bricks, stones, or artefacts. Ensuring that these spaces remain accessible, safe and inspiring for the people who visit them is central to conservationism and public history. Infrastructure plays a hidden but vital role in that mission.

At RA Dalton, we see our work as part of a bigger story of protecting the sites that define our shared history while enabling them to thrive in a sustainable future. Whether it is a Roman villa deep in the idyllic countryside or a wildlife-rich island, we bring the same care, innovation, and respect to every project.

Because in the end, heritage is not just about what we inherit, it is about what we pass on.

Durham Office

01388 537030

Burtreeford
Bishop Auckland
County Durham
DL13 1DB

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Unit 10c,
Beechburn Industrial Estate,
Crook,
County Durham, DL15 8RA

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01698 827628

Room 1.6,
CoVault,
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East Kilbride
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01246 865412

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